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Property Maintenance & Repairs

Planned and reactive maintenance across London and Surrey for homeowners, landlords, managing agents and social housing providers.

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What needs fixing?

A few quick taps. No call-out fee, no obligation.

What kind of work do you need?
Who are we working for?
What type of property is it?
What does the project involve?

Choose all that apply.

Where are you up to?

It is fine to be at the very beginning — we can tell you what is needed.

How many rooms are involved?
What needs doing?

Choose all that apply.

How urgent is it?
Is this one job, or ongoing work?
Which is it?
What is involved?
Who is supplying the units and fittings?
What kind of premises?
What is involved?

Choose all that apply.

Will the premises be in use during the work?
Roughly how big is the space?
Will the property be occupied during the work?
Do you have a budget in mind?

A rough band is enough. It tells us what is realistic before anyone spends time on a site visit.

When would you like the work done?
Can we park close by?

In London especially, parking changes how we plan the job.

Photos and anything else

Optional. Photos, drawings or a plan all help — you can attach PDFs as well as pictures.

Where should we send your price?
Or WhatsApp us a photo

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£5m public liability insurance
Gas Safe registered engineers
NICEIC registered electricians
Fixed price before work starts
What we cover

The jobs that are too small for a project and too important to leave

Most maintenance is not complicated. It is about turning up when you said, having the right parts on the van, and leaving the tenant or the owner with a job that is actually finished.

  • Plumbing repairs, leaks and blockages
  • Electrical faults, sockets, lighting and consumer units
  • Carpentry, doors, locks and windows
  • Plastering, patching and decorating
  • Damp, mould and ventilation work
  • Roof repairs, guttering and fascias
  • Flooring repairs and replacement
  • Void works and getting a property lettable
  • Reactive repairsUrgent jobs taken where we can get to them, and an honest answer when we cannot
  • Planned worksScheduled maintenance across a portfolio, batched to keep costs down
  • Tenant liaisonWe arrange access directly with tenants and report back to you
  • RecordsInvoices against your job reference, certificates and photos of completed work
For landlords, agents and social housing

Built for people managing more than one property

  • One contact for repairs across a portfolio, rather than chasing separate trades
  • Jobs raised however suits you — phone, email or your own system
  • Gas and electrical work done by registered trades, with certificates issued
  • Photographs before and after where the record matters
  • Invoicing by property and job reference
  • Honest reporting when a repair turns out to be a bigger problem underneath
How it works

Reported, attended, closed off

Report it

Send the job through with the address and what has happened. Photos help us bring the right parts.

We confirm

A price or a rate, and when we can get there. If it is urgent and we cannot make it, we say so.

The repair

Access arranged with the tenant, the job done, and the area left clean.

Paperwork

Invoice against your reference, with certificates and photos where they are needed.

Where you need someone else: asbestos removal needs a licensed contractor; structural calculations come from a structural engineer; planning drawings from an architect or designer; and party wall agreements from a party wall surveyor. We will tell you which of these a job needs before you commit to anything, and we can work alongside people you already have.

Maintenance questions

Do you take on ongoing maintenance contracts?

Yes. Tell us how many properties there are, how jobs get raised and what response times you work to, and we will tell you honestly whether we can cover it.

Can you deal with tenants directly?

Yes, with your permission. We contact the tenant to arrange access, confirm when we are coming, and report back to you once the job is done.

What paperwork do you provide?

Invoices with the job reference, gas and electrical certificates where that work has been done, and photographs of completed repairs if your records need them.

Do you do emergency call-outs?

We take urgent jobs where we can, and we will be straight with you about whether we can get there rather than saying yes and turning up in three days. For a burst pipe or a total loss of power, ring rather than fill in a form.

Can you handle void properties?

Yes — repairs, redecoration and making a property lettable again, and Clean Slates Clearance can empty it first with Clean Slates Cleaning doing the clean at the end.

Get a price for a repair

Tell us what has gone wrong and where. For urgent problems, ring us rather than filling in the form.

Get in touch

Rather just send a message?

For a price, a few quick taps gets you the most accurate quote. For anything else, drop us a line here or give us a call.

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