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Property Maintenance & Repairs
Planned and reactive maintenance across London and Surrey for homeowners, landlords, managing agents and social housing providers.
The jobs that are too small for a project and too important to leave
Most maintenance is not complicated. It is about turning up when you said, having the right parts on the van, and leaving the tenant or the owner with a job that is actually finished.
- Plumbing repairs, leaks and blockages
- Electrical faults, sockets, lighting and consumer units
- Carpentry, doors, locks and windows
- Plastering, patching and decorating
- Damp, mould and ventilation work
- Roof repairs, guttering and fascias
- Flooring repairs and replacement
- Void works and getting a property lettable
- Reactive repairsUrgent jobs taken where we can get to them, and an honest answer when we cannot
- Planned worksScheduled maintenance across a portfolio, batched to keep costs down
- Tenant liaisonWe arrange access directly with tenants and report back to you
- RecordsInvoices against your job reference, certificates and photos of completed work
Built for people managing more than one property
- One contact for repairs across a portfolio, rather than chasing separate trades
- Jobs raised however suits you — phone, email or your own system
- Gas and electrical work done by registered trades, with certificates issued
- Photographs before and after where the record matters
- Invoicing by property and job reference
- Honest reporting when a repair turns out to be a bigger problem underneath
Reported, attended, closed off
Report it
Send the job through with the address and what has happened. Photos help us bring the right parts.
We confirm
A price or a rate, and when we can get there. If it is urgent and we cannot make it, we say so.
The repair
Access arranged with the tenant, the job done, and the area left clean.
Paperwork
Invoice against your reference, with certificates and photos where they are needed.
Where you need someone else: asbestos removal needs a licensed contractor; structural calculations come from a structural engineer; planning drawings from an architect or designer; and party wall agreements from a party wall surveyor. We will tell you which of these a job needs before you commit to anything, and we can work alongside people you already have.
Maintenance questions
Do you take on ongoing maintenance contracts?
Yes. Tell us how many properties there are, how jobs get raised and what response times you work to, and we will tell you honestly whether we can cover it.
Can you deal with tenants directly?
Yes, with your permission. We contact the tenant to arrange access, confirm when we are coming, and report back to you once the job is done.
What paperwork do you provide?
Invoices with the job reference, gas and electrical certificates where that work has been done, and photographs of completed repairs if your records need them.
Do you do emergency call-outs?
We take urgent jobs where we can, and we will be straight with you about whether we can get there rather than saying yes and turning up in three days. For a burst pipe or a total loss of power, ring rather than fill in a form.
Can you handle void properties?
Yes — repairs, redecoration and making a property lettable again, and Clean Slates Clearance can empty it first with Clean Slates Cleaning doing the clean at the end.
Get a price for a repair
Tell us what has gone wrong and where. For urgent problems, ring us rather than filling in the form.
Our other construction services
Renovations & Extensions
Whole-house renovations, extensions, loft conversions and structural alterations.
See what's includedKitchens & Bathrooms
Full fits and refits, from strip-out and first fix through to tiling and finishing.
See what's includedCommercial Fit-Out & Refurbishment
Offices, shops and units refurbished or fitted out, worked around your trading hours.
See what's includedRather just send a message?
For a price, a few quick taps gets you the most accurate quote. For anything else, drop us a line here or give us a call.
- Phone07907 185660
- WhatsAppSend us a message
- Emailinfo@cleanslates.uk